Public preview

This feature is currently in public preview to CXDP customers. Apply to join the preview.

Exporting your event data lets you analyse and use your marketing data more effectively, providing deeper insights and helping you to make data-driven decisions.

Learn more in Get started with Data firehose.

Data sync frequency

Data firehose offers three options for sync frequency: every 15 minutes, hourly, or daily.

1. Connect a data firehose

In Dotdigital, go to Connect.
Under Data management, select Data firehose.
Select NEW DATA FIREHOSE, then choose your data transfer method.
Options:
- SFTP/FTPS
- S3: Amazon S3 storage
Enter your SFTP or FTP details into the connect form.
See the requested form fields:
Select CONNECT.

Amazon S3 form fields

Label	Description
Bucket name	The name of the S3 bucket where the data will be stored.
Region endpoint	The AWS region where the S3 bucket is located.
Folder path	The specific folder path within the S3 bucket where the data will be stored.
Add accountID suffix	A suffix to be added to the account ID for identification purposes.
Access key	The access key for authenticating with AWS.
Secret access key	The secret access key for authenticating with AWS.

SFTPS form fields

Label	Description
FTP type	The type of FTP connection.
Host	The hostname or IP address of the SFTP server.
Port	The port number for the SFTP connection.
Folder path	The specific folder path on the SFTP server. Example: /
Add accountID suffix	A suffix to be added to the account ID for identification purposes.
Connect with	The method of authentication for the SFTP connection. Options: Login or Private key
Username	The username for authenticating with the SFTP server.
Password	The password for authenticating with the SFTP server.
Private key	The private key for authenticating with the SFTP server.

FTPS form fields

Label	Description
FTP type	The type of FTP connection. Example: FTPS
Host	The hostname or IP address of the FTPS server.
Port	The port number for the FTPS connection.
Folder path	The specific folder path on the FTPS server.
Add accountID suffix	A suffix to be added to the account ID for identification purposes.
Username	The username for authenticating with the FTPS server.
Password	The password for authenticating with the FTPS server.

2. Choose events to firehose

Next, you must choose the data for the events you want to sync. There are two options here: Engagement or Campaign.

To sync event data, select the checkbox next to the data type you want to sync.
Select NEXT.

Event types

Learn about all available event types in Dotdigital Data firehose event schema.

3. Choose a frequency

At this step, you choose how often you want to sync your data.

Expand the Frequency drop-down menu, then choose a frequency.
Options:
- Every 15 minutes
- Hourly
- Daily
Expand the Sync failure notification drop-down menu and choose how you would like to be notified if a sync fails.
Options:
- None
- Email
- In-app notification
- Email and in-app notification
Select NEXT.