We now show a trial message for accounts that don’t have machine learning enabled.

Because of changes to how third party cookies are handled, Magento, Microsoft Dynamics, Salesforce, BigCommerce, and WooCommerce users are now asked to continue Engagement Cloud sessions in a new browser tab or modal.

Read more about the latest release for Magento 2.

Read more about the latest release for Magento 2 Chat.

In the Outbound messages report, messages sent with programs now show they were sent from a program and which program they were sent from.

We've made over 50 bug fixes and other improvements.