Preview your email campaign

Learn how to preview your email campaign either before or after sending it.


Use the preview tool to check that your campaign looks great on various different device types. 

Access the preview tool

To use the preview tool, when editing a campaign, select Preview from the EasyEditor toolbar.


When you preview a campaign, it opens a new window to show how your campaign will look. You can then switch between device view — desktop, tablet and mobile phone.

Tablet and phone previewing is browser-dependent

Please also note that it isn't available in Internet Explorer 9 or below.

Read 'Preview tool' vs 'Inbox testing' for further information on browser-based previewing.


Using the preview tool

You have a number of viewing options running from left to right along the top bar of the campaign preview window.

  • HTML and plain text
    Switch between HTML and plain text versions of your campaign
  • Images
    Toggle images on or off in the HTML version
  • Personalisation
    Select the personalisation icon to preview a personalised campaign.
  • Search
    You can search for a particular contact by entering their email address, or part of their email address, in the ‘Preview as’ box and select Find.
  • Recent
    Select Recent to display the ten most recent contacts you’ve imported and preview each one in turn. This is a great way to see how any personalised contact data fields will look.
  • Dynamic content
    Select the dynamic content icon to preview any dynamic content you may have (this option won't be available if your campaign doesn't feature any dynamic content)
  • Split test
    Select the split test icon to preview your differing split test campaigns (again, this option will not be available if you haven't created any split tests).

    Split test previewing is only available when using the previewing tool outside of EasyEditor.

    When inside EasyEditor, you can only preview the particular split version of the campaign you're currently editing.

  • Device view
    Switch between desktop, tablet and phone previews, and switch between landscape and portrait views for tablet and phone.


Horizontal and vertical scroll bars appear along the foot and to the right of the preview window respectively if they're required to view all of the campaigns. 

You're also able to finger scroll the campaign from within a mobile device.

Keyboard shortcuts

We've also included keyboard shortcuts for convenience, should you wish to make even speedier use of the preview tool:

  • 1, 2 and 3 switch between desktop, tablet and phone previews respectively
  • r rotates between landscape and portrait views when previewing in tablet and phone formats
  • i switches between images being on and off
  • h and t switch between HTML and plain text
  • p opens the personalisation preview dialogue window
  • d opens the dynamic content preview dialogue window
  • Esc closes any dialogue window, including the overall campaign preview window

Note that tablet and phone previews are only an approximation of how your campaign will look; they don't provide maximum accuracy. If you require more accuracy, then you'll need to make use of inbox testing.

Read 'Preview tool' vs 'Inbox testing' for more details on the difference between the two.

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