Engagement Cloud works on all modern browsers. Older browsers may offer less support.
We categorise browsers as Priority 1, Priority 2, or Not Supported based on their usage:
- Engagement Cloud should work without issue in Priority 1 browsers
- Engagement Cloud should be functional in Priority 2 browsers
- Some or all Engagement Cloud functionality may not work in unsupported browsers
Engagement Cloud on mobile devicesMobile browsers, such as those running on iOS and Android, aren't currently supported.
Priority 1 browsers
Our Priority 1 browsers are:
- Chrome (Windows/macOS)*
- Edge (Windows)*
- Safari (macOS)*
Priority 2 browsers
Our Priority 2 browsers are:
- Firefox (Windows/macOS)*
- Internet Explorer 11 (Windows)
Priority 2 support will end for this browser on 17 August 2021
* As these browsers automatically update, only the latest stable version is tested.