Using the contacts search tool


You can search and filter your contacts by using the search tool, allowing you to perform further actions with the returned contacts.

Please note: This search will only match based upon the email address, and not on any of the other contact data fields.

Using the contacts search tool

Select Contacts from the navigation bar and then click on an individual address book (this can include the 'All contacts' and 'Test' address books).

You'll go through to the contacts list.


At the top of the screen is the search tool.


This can be used to find a contact by email address. Simply type in part of the email address and hit Enter or click on the magnifying glass icon.


The contact, or contacts, matching the criteria will be returned in a list.


You can then use any of the 'More actions' options with the result set, or export them.

Click the red cross icon in the search box to cancel the search results and return to the contacts list.

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    Why is it that we cannot search for domains within the contacts... It seems the search will only allow for search of alias but not domains.
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    Thanks for your question. You can search for domains within your contacts. However, you'll need to enter the full domain name as the search term. For example, '' will provide results but just 'gmail' won't.

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    Can you please extend the search functionality? It is super basic (read to basic) at this moment. I want to be able to search on a certain field for example on the Name field, Business name field, etc.

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    Hey Wilco!

    Again, great suggestion! I would advise to use the Feedback and ideas tab, which is available in the Engagement Cloud roadmap area, found here: As mentioned in a previous comment, we really do like hearing from our users and will review your input. :-)

    Edited by Jamie Nickerson