Design your survey - configure an email address element

We're retiring Surveys & forms

On 5 July 2021, Surveys & forms will be retired. You can continue to create surveys, forms, and even landing pages with our newer, easier-to-use and more flexible Pages and forms tool.

No need to panic - your existing surveys and forms will continue to work even after this date. Now is a great time to start building using the Pages and forms tool.

Learn more about the Surveys & forms retirement


You can add an email address element to your survey that can be used to add respondents as new contacts to your address books, and this can allow any other information captured to be added to contact data fields.

Configuring an email address element 

If your template doesn't already feature an email address field, you can select the Email address element from the 'Build' side panel and drag it in. Click on Type question here to then enter your text for it.


In the side panel, you'll notice that email validation is automatically configured for the element. However, you do have the choice to write your own validation error message if you wish.


Assigning to contact data fields

If you're assigning questions to contact data fields throughout your survey or form, then you'll need to have this element assigned to your email address contact data field. This will ensure you're successfully collecting and assigning all the data you require to your address books. You can find out more about this in Assigning questions to your contact data fields.

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