Engagement Cloud for Salesforce installation - Introduction

Summary

These articles give you instructions for installing the Engagement Cloud for Salesforce integration and setting up the user configuration.

Browser support

For all browsers, you'll need to enable JavaScript and cookies. A screen resolution of 1024 x 768 or greater is recommended.

Engagement Cloud is supported in the following browsers:

  • Internet Explorer 11
  • Mozilla Firefox, most recent stable version
  • Google Chrome, most recent stable version
  • Safari, most recent stable version

Please check Salesforce Lightning's browser support for more information.

The Engagement Cloud for Salesforce installation articles should be read in the following order:

  1. Engagement Cloud for Salesforce installation - Dowloading and installing the package
  2. Engagement Cloud for Salesforce installation - Configuration wizard
  3. Engagement Cloud for Salesforce installation - Email studio
  4. Engagement Cloud for Salesforce installation - Link additional email accounts
  5. Engagement Cloud for Salesforce installation - Link additional users
  6. Engagement Cloud for Salesforce installation - Package upgrade
  7. Engagement Cloud for Salesforce installation - Alterations required prior to v1.83
  8. Engagement Cloud for Salesforce installation - Alterations required post-v1.83
  9. Engagement Cloud for Salesforce installation - Frequently asked questions
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