How do I export my account's email reports?

Summary

If you're moving away from us, it might be the case that you'll want to export your account's email reports.

Here are instructions for going about this.

Exporting your email reports

You can export all of your email reports by:

  1. Go to Analytics > Channel analytics > Reports: Email.
  2. Click on Display to the right; this will allow you to pick and choose the reporting columns you wish to include, or select Select all (which is recommended).
  3. Click Submit.
  4. Click on the Export option and select Export all.
  5. Click Download on the Exports screen, where your export will be created for you in a CSV file (this may take time to complete).

Your CSV file will then be downloaded, ensuring you have all of your campaign report summaries and their respective statistics.

Exporting your email reports' drilldown reports

If you wish, you can export your email reports' individual drilldown reports in much the same way, by doing the following:

  1. Navigate to Analytics > Channel analytics > Reports: Email.
  2. Find the email report you'd like to drill down upon and click on it to access the campaign overview report.
  3. Click on the specific report you'd like to export (for example unique clickers) to access it.
  4. Click on Display to the right; this will allow you to pick and choose the contact data fields you wish to include, or click Select all.
  5. Click Submit.
  6. Click on the Export option and select Export.

You'll be taken through to the 'Exports' screen, where your export will be created for you in a CSV file (this may take time to complete); once available, click Download.

Your CSV file will then be downloaded, ensuring you have all of the information and statistics associated with that particular drilldown report. 

Downloading exports at a later date

If you don't download your exported email reports there and then, you can always do so later by opening the settings menu (accessed from the bottom left corner of the app) and selecting Exports. They will be listed there (for up to 30 days) with the date and time they were requested at.

Want to export something else?

Maybe one of these can help:

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