Learn how your customers can use partial completion to complete a form in their own time.
Forms that are partially completed can be picked up where they were left off when the customer returns using the same device and browser.
How partial completion work
We store partially completed forms on the local storage of a user's browser. This lets the customer complete your form in their own time, while also protecting their privacy.
Partial completion data is not stored in Engagement Cloud.
Local storage is a feature of modern web browsers. From a legal perspective, it is considered to be under the same law as cookies.