Currency conversion

Supported currencies and how to set your base currency.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over a week ago

If your business sells in multiple currencies, Dotdigital can convert your orders back to a base reporting currency. This is done using the appropriate historical conversion rates based on the date the order was made.


Setting your base currency

To set your base currency:

  1. Go to Settings > Account management > Commerce.

  2. Under Currency settings, expand the Business base currency drop-down menu, and choose your base currency.

  3. Select SAVE.

Once you have set your currency, On your dashboards, select Refresh so they display the recalculated exchange rates.


Ensure your data is correct

To benefit from our currency conversion, your order should match the required order schema.

Specifically, your orders' Currency field must include a standard, three-character currency code (see below for a list).


Supported currencies

We support the following currencies:

Code

Name

Symbol

AED

United Arab Emirates Dirham

د.

ALL

Albanian Lek

L

AUD

Australia Dollar

$

BRL

Brazilian Real

R$

BGN

Bulgarian Lev

Лв.

CAD

Canada Dollar

$

CHF

Swiss Franc

CHF

CZK

Czech Republic Koruna

DKK

Denmark Krone

kr

EGP

Egypt Pound

EUR

Euro Member Countries

GBP

United Kingdom Pound

£

HKD

Hong Kong Dollar

$

HRK

Croatian Kuna

kn

HUF

Hungary Forint

Ft

IDR

Indonesia Rupiah

Rp

ILS

Israel Shekel

INR

Indian rupee

JPY

Japan Yen

¥

KRW

Korea (South) Won

MOP

Macanese Pataca

MOP$

MXN

Mexico Peso

$

MYR

Malaysia Ringgit

RM

NOK

Norway Krone

kr

NZD

New Zealand Dollar

$

PSO

Philippines Peso

PKR

Pakistan Rupee

PLN

Poland Zloty

RUB

Russia Ruble

SOM

Kyrgyzstani Som

Лв

SEK

Sweden Krona

kr

SGD

Singapore Dollar

$

THB

Thailand Baht

฿

TWD

Taiwan New Dollar

NT$

UAH

Ukrainian Hryvnia

USD

United States Dollar

$

VND

Viet Nam Dong

ZAR

South Africa Rand

R

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