Protect your form from spam submissions

Learn how bot detection works to protect your forms from spam submissions, and find out how to turn it off if you need to.

Overview

Spam form submissions are form submissions that contain unwanted or harmful information. Occasionally, human users try to flood forms with undesired results; however, spam submissions are usually generated by bots crawling websites and automatically submitting your forms.

We protect your forms from bots

By default, all our forms use Google reCAPTCHA (version 3) to protect them from bots.

reCAPTCHA uses an advanced risk analysis engine that adapts its challenges to stop bot software from taking part in abusive activities. 

For example, competition forms are often the target of bots that spam repeated submissions. reCAPTCHA protects your form while letting your real users pass through with ease.

Turn off bot detection

It is possible, although not advised, to disable bot detection on your forms. To disable bot detection:

  1. In the form editor, go to Form options > Form settings.
  2. Under Enable bot detection, select No.
  3. Select Apply to save your changes.
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