09 October 2019 - Engagement Cloud for Magento 2 (v4.0.0) release: Chat compatibility, synchronisation improvements, plus more!

What’s new

  • Our connector now ships with live chat functionality. Existing clients can enable chat via Engagement Cloud > Chat Settings to start using this new channel.  
  • Merchants can now sync additional campaigns from Engagement Cloud to Magento. This enables merchants to map custom templates to any transactional email in Magento.  
  • We’ve improved the way we set from name and from email values during transactional email sends. All versions of Magento 2, including 2.2.8, now send using the friendly from name that is set in Engagement Cloud and stored in the email_template table.  

Bug fixes

  • We’ve made a small change to our migration scripts to ensure that only wishlists with valid customers are migrated. 
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