09 October 2019 - 19three: Introducing the Chat widget, a persona movement chart and a population size table in Ecommerce, plus more!

What’s new

• With the Persona movement report and the Population size change table, you can now see how your customers’ purchasing habits change over time. 
• Under Dashboards > Retail dashboard, you can drilldown into all nine tiles to see more details about the three reporting dimensions: Money, Orders, and Customers.

• Found on the left dashboard menu, you can chat, manage visitors, and reply to messages with the Chat widget in Engagement Cloud.

• UTM tags are available for shortened links in broadcast SMS, which send information to Google Analytics and are automatically generated once enabled.
• Scheduled sends now appear in order based on send time, instead of the time they are modified.