23 October 2019 - Updates to Engagement Cloud Chat, Insight data, and more

What’s new


  • We've added confirmation messages to Chat – they let you know when you've created, linked, and exported a contact successfully.

Contacts > Advanced features > Insight data

  • Contact insight properties now display in a side-panel.

Magento 1 (v6.4.22)

Magento 2 (v4.0.0)

Pages and forms

  • You can now use a confirmation block in your forms and show a custom message to your users.

Persona movement

  • Create segments on the fly while drilling down on the persona movement Sankey chart.

Product recommendations

  • You can now show the special price of a product in your recommendations.
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