04 December 2019 - Engagement Cloud for Magento 2 (v4.3.0) release

What’s new

  • We now provide Engagement Cloud Chat via a separate Magento module. For upgrade instructions, see here.
  • Merchants can now add Engagement Cloud’s Web Behavior Tracking in the connector configuration.
  • The data sent via our Web Behaviour Tracking script will now include product data where available.
  • The insight data schema for orders has changed. Configurable and bundle products no longer output as separate line items; instead, parent data is used to augment child products.
  • We’ve added parent_id to catalog insight data schema. 
  • We’ve added a new tool to improve the way you create dynamic content links for coupon codes. Coupon codes can now be resent to customers if they have not yet been redeemed. 
  • We’ve added the ability to run the review sync from the command line. 
  • We’ve removed the ‘Script version’ field from Engagement Cloud > Configuration > Tracking. Merchants can still set the config key, if required, via CLI. 
  • If subscribers are deleted in Magento, we now try to update Engagement Cloud with the deletion, only if subscriber sync is enabled.
  • We’ve simplified subscriber sync by sourcing a store id from the store currently being synced, rather than from a Magento table.
  • When creating new data fields via Engagement Cloud > Data Mapping, we now show an error if your data field name is longer than 20 characters. 
  • We have deprecated some of our External Dynamic Content URLs. We’ve added notes on how to replace these in your campaigns.
  • Data entered into fieldsets designed to post data direct to Engagement Cloud (i.e. dynamic datafield and dynamic addressbook) will now not save any data to the database. 
  • We made some changes following a Magento architectural review: create() methods have been removed from class constructors, and we’ve added a virtual type to replace an empty block class.
  • Changes to our log messages introduced in 3.4.1 have been reverted for now, in preparation for the Magento 2.3.4 patch release.
  • email_catalog table columns changed in 3.4.2 have been restored as deprecated columns, prior to the 2.3.4 submission.

Bug fixes

  • We’ve fixed a bug affecting Engagement Cloud accounts in ‘GMT minus’ timezones, where customer birthdays would fall a day early.  
  • We fixed a problem with reviews being saved without a valid store id.
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