Learn how to use the SMS outbox to cancel or view scheduled campaign send details.
The SMS outbox is where sent campaigns are held while they're sent, or if they're scheduled for sending. Once all the sends are processed, the campaign moves to the Sent area. If you're sending a small campaign, you won't see it in the Outbox area because it's processed quickly.
Using the outbox
To locate your SMS outbox, go to the App menu and select Email > Outbox.
View campaign details
The Outbox area has 5 columns:
Shows the name of the campaign.
- Last modified by
Hover over the Profile icon to see who last modified the campaign.
Select the Page icon to see the campaign details, HTML content, plain text content, and contact details.
Select the Eye icon to preview the campaign.
- Hover over the Alarm clock icon to see the date and time the campaign is scheduled to be sent.
- Select the Envelope icon to pause, resume, or cancel the campaign send.
Cancel a campaign send
You can cancel a campaign until the time of send. To cancel a campaign send, select the Envelope icon in the Status column, and then select Stop campaign > OK. The campaign is returned to the Unsent area.