15 January 2020 - Improvements to account packages, Commerce Flow, the Facebook Messenger node, and more!

What’s new 

Account packages

  • If you're a customer on an Amplify or Accelerate package, you can now increase your allowances for messages, contacts and data by using top-ups.

Commerce Flow

  • To prevent product flooding in product recommendations, we now recommend the parent product URL (parent_id), instead of the child product URL. 

Ecommerce

  • We now support South African rand (ZAR) as a base currency.

Email contacts

  • A more detailed error message appears if a you try to manually add an email contact and the contact is suppressed.

Facebook Messenger

  • Because of policy changes at Facebook, the node in the program builder now has three tags: CONFIRM_EVENT_UPDATE, POST_PURCHASE_UPDATE, and ACCOUNT_UPDATE. One of these tags must be selected for the node to work.

Magento 1 (v6.4.24)

Magento 2 (v4.3.1)

Magento 2 Chat (v1.0.1)

Magento 2 Commerce (v1.0.5)

Order records

  • The source store attribute, source_store, is now visible and shows the name of your store in order records. 

Product recommendations

  • You now have access to a Group products by the select field option; you can group products in the product recommendation builder.

SMS

  • You can now send unlimited SMS messages through the API (REST and SOAP). 

Team management

  • We moved the Users tab; it now comes before the Accounts tab. 

Bug fixes and other improvements

  • Plus, we've made over 140 other bug fixes and improvements!
Did you find this article helpful?

Can we help?

Thanks for using Engagement Cloud. If you need more help or support, then contact our support team.