Learn to delete any unwanted or unneeded SMS replies from your contacts.
You can delete any unwanted or unneeded SMS replies from your contacts.
Deleting an SMS is irreversibleWhen you delete an SMS reply, we remove it completely from Engagement Cloud – there is no way to get it back.
Deleting an SMS reply
To delete an SMS reply:
- Go to SMS > Replies.
- Select the check box of the messages you want to delete. To select all replies, select the check box at the top of the list.
- Select Delete.
- On the confirmation message, select Delete.