From January 2021, we will only develop new features for Microsoft Dynamics 365 version 9.0 and later.
Dynamics CRM 2013 (v.6.x)
| Mainstream support end date |
Extended support end date |
New feature development |
|
|---|---|---|---|
| Microsoft ** | Jan 08, 2019 | Jul 13, 2021 | No |
| Dotdigital | Jan 08, 2020 | Jan 09, 2024 | No |
Dynamics CRM 2015 (v.7.x)
| Mainstream support end date |
Extended support end date |
New feature development |
|
|---|---|---|---|
| Microsoft ** | Jan 14, 2020 | Jan 14, 2025 | No |
| Dotdigital | Jan 14, 2021 | Jan 14, 2025 | No |
Dynamics CRM 2016 (v.8.0-8.1)
| Mainstream support end date |
Extended support end date |
New feature development |
|
|---|---|---|---|
| Microsoft ** | N/A | Jan 08, 2019 | No |
| Dotdigital | N/A | Jan 08, 2019 | No |
Dynamics CRM 2016 (Dynamics 365) (v.8.2) *
| Mainstream support end date |
Extended support end date |
New feature development |
|
|---|---|---|---|
| Microsoft ** | Jan 12, 2021 | Jan 13, 2026 | No |
| Dotdigital | Jan 12, 2022 | Jan 13, 2026 | No |
Dynamics 365 (from v.9.0)
| Mainstream support end date |
Extended support end date |
New feature development |
|
|---|---|---|---|
| Microsoft ** | N/A | N/A | Yes |
| Dotdigital | Supported | Supported | Yes |
Table notes
- * To read more depreciation details for Dynamics CRM 2016 (Dynamics 365) (v8.2), check out the product lifecycle at Microsoft.
- ** These dates are provided by Microsoft. To find out more about Microsoft integration end of support dates, check out the Microsoft support lifecycle.