End of support dates for versions of Microsoft Dynamics

From January 2021, we will only develop new features for Microsoft Dynamics 365 version 9.0 and later.

Dynamics CRM 2011 (v.5.x)

  Mainstream support
end date
Extended support
end date
New feature
development
Microsoft ** Jul 12, 2016 Jul 13, 2021 No
dotdigital Jul 12, 2017 Jul 13, 2021 No

Dynamics CRM 2013 (v.6.x)

  Mainstream support
end date
Extended support
end date
New feature
development
Microsoft ** Jan 08, 2019 Jul 13, 2021 No
dotdigital Jan 08, 2020 Jan 09, 2024 No

Dynamics CRM 2015 (v.7.x)

  Mainstream support
end date
Extended support
end date
New feature
development
Microsoft ** Jan 14, 2020 Jan 14, 2025 No
dotdigital Jan 14, 2021 Jan 14, 2025 No

Dynamics CRM 2016 (v.8.0-8.1)

  Mainstream support
end date
Extended support
end date
New feature
development
Microsoft ** N/A Jan 08, 2019 No
dotdigital N/A Jan 08, 2019 No

Dynamics CRM 2016 (Dynamics 365) (v.8.2) *

  Mainstream support
end date
Extended support
end date
New feature
development
Microsoft ** Jan 12, 2021 Jan 13, 2026 No
dotdigital Jan 12, 2022 Jan 13, 2026 No

Dynamics 365 (from v.9.0)

  Mainstream support
end date
Extended support
end date
New feature
development
Microsoft ** N/A N/A Yes
dotdigital Supported Supported Yes

Table notes

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