Dotdigital

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Dynamics CRM 2016 (Dynamics 365) (v.8.2) *

* Read more depreciation details for Dynamics CRM 2016 (Dynamics 365) (v8.2), in <a href="https://docs.microsoft.com/en-gb/lifecycle/products/dynamics-crm-2016-dynamics-365" rel="nofollow noopener noreferrer" target="_blank">the product lifecycle at Microsoft</a>.

** These dates are provided by Microsoft. Find out more about Microsoft integration end of support dates in <a href="https://support.microsoft.com/en-gb/lifecycle/search/629" rel="nofollow noopener noreferrer" target="_blank">the Microsoft support lifecycle</a>.

- * Read more depreciation details for Dynamics CRM 2016 (Dynamics 365) (v8.2), in <a href="https://docs.microsoft.com/en-gb/lifecycle/products/dynamics-crm-2016-dynamics-365" rel="nofollow noopener noreferrer" target="_blank">the product lifecycle at Microsoft</a>.
- ** These dates are provided by Microsoft. Find out more about Microsoft integration end of support dates in <a href="https://support.microsoft.com/en-gb/lifecycle/search/629" rel="nofollow noopener noreferrer" target="_blank">the Microsoft support lifecycle</a>.

From January 2021, we will only develop new features for Microsoft Dynamics 365 version 9.0 and later.

End of support dates for versions of Microsoft Dynamics

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	Mainstream support end date	Extended support end date	New feature development
Microsoft **	Jan 08, 2019	Jul 13, 2021	No
Dotdigital	Jan 08, 2020	Jan 09, 2024	No

	Mainstream support end date	Extended support end date	New feature development
Microsoft **	Jan 14, 2020	Jan 14, 2025	No
Dotdigital	Jan 14, 2021	Jan 14, 2025	No

	Mainstream support end date	Extended support end date	New feature development
Microsoft **	N/A	Jan 08, 2019	No
Dotdigital	N/A	Jan 08, 2019	No

	Mainstream support end date	Extended support end date	New feature development
Microsoft **	Jan 12, 2021	Jan 13, 2026	No
Dotdigital	Jan 12, 2022	Jan 13, 2026	No

	Mainstream support end date	Extended support end date	New feature development
Microsoft **	N/A	N/A	Yes
Dotdigital	Supported	Supported	Yes

End of support dates for versions of Microsoft Dynamics

Dynamics CRM 2013 (v.6.x)

Dynamics CRM 2015 (v.7.x)

Dynamics CRM 2016 (v.8.0-8.1)

Dynamics CRM 2016 (Dynamics 365) (v.8.2) *

Dynamics 365 (from v.9.0)

Table notes