Turn off open, click, and bounce tracking for transactional emails

Learn to turn off the open, click, and bounce tracking features of transactional email.

Overview

By default, your transactional email automatically tracks opens, clicks, and bounces of your sends. You can turn any of these tracking features off either individually or entirely.


Turn off open, click, or bounce tracking on transactional emails

To turn off the open, click, or bounce tracking on your transactional emails:

  1. Go to Transactional email > Settings > Tracking.
  2. Under Tracking settings, next to the tracking type you want to turn off, clear the Active check box.
    Tracking types are Open tracking, Click tracking, or Bounce tracking.
    turn-off-tracking.png
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