Using the Integration hub

Learn how to use the Integration hub in Engagement Cloud.


The Integration hub is where you can see and manage integrations in your account. You can also check out popular and other types of integrations. If you don’t see an integration you are looking for, you can request it using the Need something else? tile.

Before you start

Things you need to know:

  • Make sure you are the account owner or the Can manage integrations permission is enabled for your managed users.

    To learn more about user permissions, check out Understanding user default permissions.

Find an integration

To find and use an integration:

  1. Go to Settings > Integration hub.
  2. Select the Popular tab.

    Select the Other tab to check out other integrations and integration categories.

  3. Select the integration you want to enable on your account.

    If the integration you are looking for isn’t on the list, select Need something else?

  4. Complete the set up of the integration by following the prompts.

    Each integration is different and has different requirements. To learn more about setting up an integration, check out Integrations.

After successfully setting up the integration, you can find it in the Active integrations tab.

Disable, edit, or delete integration settings

If you want to edit any of your integration settings:

  1. Go to Settings > Integration hub.
  2. Select the Active integrations tab.
  3. Under the INTEGRATION NAME column, choose the integration you want to edit.
  4. In this view, you can disable, reconfigure, or delete the integration:
    • Select Disable to disable the integration.
    • Select Settings to reconfigure the integration. Check out Step 3: Set up your settings to complete this process.
    • Select Delete to delete the integration.

See also

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