PDPA advice centre

The Personal Data Protection Act (PDPA) provides a baseline for processing people's personal data in Singapore.

We put together this list of articles to help you follow the PDPA when sending within or to Singapore. 

Overview

• Understanding the PDPA and how we’re keeping data safe
• How Engagement Cloud helps with PDPA compliance
• What we’re doing as an organisation to help customers comply with the PDPA

Individual rights

• Process a request to delete a contact's data
• Process a request to access personal information

Organisational measures

• Secure your account with two-factor authentication
• Cookies that might be created on contacts' devices

Capture and manage consent

• Create a customised unsubscribe form
• Create a signup form
• Deleting selected address books and all contained contacts
• Display the Unsubscribe or Preferences page in your contact's language
• Empty selected address books
• Explaining contact opt-in types
• Export an address book
• Record consent for your contacts
• Set up a preference centre
• Unsubscribing contacts
• Using verified double opt-in
• Using verified double opt-in on existing contacts