Chat for Magento: Merge address books

Learn how to merge address books.


Separate address books can be merged to combine multiple lists of contacts into a single address book.

The original address books used in a merge will remain intact.

Before you start

Things you need to know:

    • This article is for Chat for Magento, which is no longer available to new users. If you're a Chat user, check out the articles in Email contacts and Email address books.

Merge address books

To merge address books:

  1. Go to Contacts.
  2. Use the check boxes to the left of each address book to select ones you want to merge.
  3. Expand the More actions drop-down menu and choose Merge address books.
  4. Under the heading New address book name, enter the new name of your merged address books.
  5. Select whether you'd like to merge the address book suppression lists or keep the address book suppression lists separate.
  6. Select Okay. Your merged address book will be ready shortly.
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