Use Chat
- Add or change your Chat profile picture
- Manage your chat queue
- Read and reply to a chat session
- Add an emoji in a chat
- Send a file in a chat
- Send an image in a chat
- Send a form in a chat
- Transfer a chat to another agent or team
- Mark a chat session as complete
- View contact details and activity in Chat
- Set your chat status to available or away
- Turn on browser and email notifications for Chat
- View the message history of a Chat contact