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Integrate Dotdigital with Segment.com

Connect your Segment.com account to Dotdigital to sync customer data and events.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated yesterday

Segment.com is a customer data platform that helps you collect, clean, and control your customer data. It acts as a central hub, gathering data from your websites, mobile apps, and other tools, then sending it to your marketing and analytics platforms.

Dotdigital appears as a destination in Segment.com, allowing you to send customer data from Segment.com to your Dotdigital account.


Before you start

Things you need to know:

  • You must have a Segment.com account with access to connections and destinations.

  • You must create an API user in Dotdigital before setting up the integration. Learn more in Create an API user.


Add Dotdigital as a destination in Segment.com

  1. In your Segment.com account, go to Connections > Catalog.

  2. In the search bar, enter Dotdigital to find the integration.

  3. Select Add destination to add Dotdigital to your Segment.com account.


Configure the Dotdigital destination

  1. Select the Settings tab in your new Dotdigital destination.

  2. Enter a name for the destination connection.

  3. Select the correct region for your Dotdigital account.

  4. Enter your API username and API password from Dotdigital.

  5. Select Enable destination.

  6. Select Save settings.

Your Dotdigital integration with Segment.com is now active and ready to receive data from your Segment.com sources.


Next steps

Configure which events and data you want to send from Segment.com to Dotdigital by setting up your source connections and mapping rules in Segment.com.

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