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Enable the Dotdigital Tag for Shopware 6

Collect identifiable contact data from your site, based on your contacts' browsing behaviour.

Laura Russell avatar
Written by Laura Russell
Updated yesterday

Website tracking enriches your data and helps you understand your contacts' engagement.

You can use a single implementation of the Dotdigital Tag to track:

  • Web behavior and site views

  • User identification

  • Products browsed, to power abandoned browse

  • Cart updates, to power abandoned cart

  • Purchase completions


Before you start

Things you need to know:

  • Enabling the Dotdigital Tag automatically enables abandoned browse.
    Learn more in Use abandoned browse.


1. Set up the Dotdigital Tag

  1. In Dotdigital, go to Connect, then select Connect website.

  2. Select NEW CONNECTION.

  3. Enter your website name for this connection.

  4. In the Domains field, enter each domain that you want to track on a new line.
    Don’t include https:// or www.. Subdomains of a specified parent domain are automatically tracked, so you don’t need to specify them separately.

  5. Select SAVE.

  6. Under Dotdigital Tag connection settings, copy the Tag ID.

You can configure the remaining Tag settings at a later time if you want to.


2. Enable the Tag in Shopware 6

  1. In Shopware 6, go to Extensions > My extensions.

  2. Find the Dotdigital for Shopware app, then expand the settings drop-down menu and select Configuration.

  3. Under Tracking, expand the Select region drop-down menu and select the region for your account.

  4. For Dotdigital Tag ID, paste in the Tag ID value you copied in Step 1.

  5. Optionally, select the Enable ROI tracking checkbox.

    ROI tracking is used to power Direct revenue tracking. Syncing orders to Dotdigital allows you to use Advanced revenue attribution, so unless you specifically want to use Direct tracking, you don’t need to enable the ROI tracking functionality.

  6. Select Save.

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