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Use CAPTCHA to protect your form from bots

How bot detection works to protect your forms from spam submissions, and find out how to turn it off if you need to.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over 3 months ago

Spam form submissions are form submissions that contain unwanted or harmful information. Occasionally, human users try to flood forms with undesired results; however, spam submissions are usually generated by bots crawling websites and automatically submitting your forms.


We protect your forms from bots

By default, all our forms use Google reCAPTCHA (version 3) to protect them from bots.

reCAPTCHA uses an advanced risk analysis engine that adapts its challenges to stop bot software from taking part in abusive activities.

For example, competition forms are often the target of bots that spam repeated submissions. reCAPTCHA protects your form while letting your real users pass through with ease.


Turn off CAPTCHA for a specific form

It is possible, although not advised, to disable bot detection on your forms. To disable bot detection:

  1. Go to Content > Surveys, pages, and forms and select the form you want to disable CAPTCHA on.

  2. Expand the FORM OPTIONS drop-down menu, and select Settings.
    Your form must contain Form blocks to access the Settings.

  3. For Enable bot detection, select NO.

  4. Select APPLY to save your changes.


Turn on CAPTCHA for a specific form

By default CAPTCHA is active on all your forms. But, if you previously turned bot detection off and would like enable it:

  1. Go to Content > Surveys, pages, and forms and select the form you want to enable CAPTCHA on.

  2. Expand the FORM OPTIONS drop-down menu, and select Settings.
    Your form must contain Form blocks to access the Settings.

  3. For Enable bot detection, select YES.

  4. Select APPLY to save your changes.

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