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Turn on double opt-in for BigCommerce subscribers

Ensure you have consent to send your marketing campaigns to your BigCommerce subscribers.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated this week

In order to protect your sender reputation, and help prevent malicious sign-ups, you should get permission from your contacts before sending them any email marketing campaigns. In many places, this is required by law.

When you turn on double opt-in for your Big Commerce subscribers, we send them an email to confirm their willingness to receive email marketing campaigns from you. These contacts’ email addresses stay in a pending state until they verify that they want to opt-in.


Enable double opt-in

  1. In Dotdigital, go to Connect and select the BigCommerce tile under Installed integrations and extensions.

  2. Under the heading Contacts, for Enforce double opt-in for subscribers, select YES.

  3. Select SAVE.

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