Once you've successfully installed the Shopware connector, you can start synchronising your existing subscribers and customers to Dotdigital lists.
Before you start
Things you need to know:
Check out The Shopware 6 integration checklist to help track your progress.
You can’t sync customers and subscribers to the same list, ensuring that they always remain separate.
Only send campaigns to subscribers
Some of your customers might not have opted in to your marketing messages when they bought a product from your store.
To conform to international email spam laws and best email marketing practice, and to maintain a good sending reputation, make sure that you send campaigns only to the Store subscribers list. These are the contacts who have consented to receiving your email marketing campaigns.
Contacts settings
To access your subscriber and customer contact settings:
In Dotdigital, go to Connect and select the Shopware tile under Installed integrations and extensions.
Under Contacts, expand the Sync subscribers to drop-down menu and select the list you want to sync subscribers to.
Who are subscribers?
Subscribers are customers who opted in to receive your marketing emails either when they created an account or when they went through the checkout process in your store.
If you also want to sync customers, expand the Sync customers to drop-down menu and select the list you want to sync customers to.
Who are customers?
Customers are the users that have an account in your store, and aren't opted into your marketing. We don't sync contacts that place orders as guests at the moment.Select SAVE.