Some of our integrations have been updated and rebuilt from the ground up on a new, better foundation, resulting in improved performance, an easier-to-use user interface, better logging, and, in some cases, updated functionality.

Upgrading your integrations to the new integration platform is a straightforward process. All you need to do is record your current settings, uninstall the existing integration, and reinstall the updated version. This article guides you through the process.

Before you start

Things you need to know:

This article uses the example of Google Sheets: Contacts, but the process remains the same for all upgraded integrations.
There are upgrades available for the following integrations:

Integration	New features
CVent	Improved Performance Import mobile numbers
Eventbrite Check-in/Check-out	Improved Performance Import mobile numbers
Eventbrite Event Sync	Improved Performance Import mobile numbers Import ticket-type data
Facebook Leads	Improved performance Syncs mobile numbers and mobile-only contacts. Support for data fields in ten languages.
Google Sheets: Campaigns	Improved performance
Google Sheets: Contacts	Improved performance
Google Sheets: Forms	Improved performance
Gorgias	Improved Performance Import mobile numbers
SMS to Email	Improved performance
Trustpilot Product Reviews	Improved performance
Trustpilot Review Invites	Improved performance
Typeform	Improved Performance Import mobile numbers
Yotpo Reviews*	Improved performance
Zoom	Improved Performance Import mobile numbers

If you’re upgrading a Google Sheets integration, a new version of your sheet is created.
You must make a note of your current settings before upgrading your integration.

Yotpo users

Before following the instructions below, Yotpo users must disconnect the integration in Yotpo.

Watch the video

1. Uninstall your existing integration

Go to Connect.
Select the tile of the installation you want to uninstall.
Select Settings, and make a note of your settings to use later.
⚠️ The table Settings to note suggests some questions to help you note the right settings.
To uninstall the application, select Delete, then confirm the deletion.

Settings to note

Integration	Settings to note
Facebook Leads	Which program are you syncing leads to? Which lead ads are you syncing leads for?
Google Sheets: Contacts	What is the name of your spreadsheet? Do you use a single spreadsheet, a daily spreadsheet, or a spreadsheet every 30 days? For single sheets, are you updating or appending rows, and how often are you appending them? What timezone are you using?
Google Sheets: Campaigns	What is the name of your spreadsheet? Do you use a single spreadsheet, a daily spreadsheet, or a spreadsheet every 30 days? For single sheets, are you updating or appending rows, and how often are you appending them? How far back are you syncing data for?
Google Sheets: Forms	What is the name of your spreadsheet? Are you updating or appending rows? What timezone are you using? Are you importing responses?
Trustpilot Product Reviews	What program are you enrolling reviewers into?
Yotpo Reviews	What program are you enrolling reviewers into?
SMS to Email	What number are you forwarding replies for? What emails are you forwarding replies to? What custom from address are you using to send the replies from? What custom subject line are you using (if you're using one)?
Trustpilot Review Invites	What type of review are you sending invites for (product reviews, service reviews, or both)? What is the waiting period between the order and the review invite? What catalog are your products from (if you're sending product reviews)?
CVent	What types of contacts are you syncing (invitees, registrants, attendees)?
Typeform	What Typeform surveys have you mapped (this integration needs to be set up again for each survey)? What list do you want to sync your contacts to? Do you want to enforce double opt-in for new submissions? What Dotdigital data fields have you mapped to your Typeform questions?
Zoom	What additional fields have been mapped? What program is used for webinar attendees? What program is used for those missing a webinar? What program is used for registration?
Eventbrite Event Sync	Which organization are you connected to? Which organizer do you want to sync events for? Do you want to import attendees? Are you syncing purchase/order data?
Eventbrite Checkin/Checkout	Which organization are you connected to? Which event are you tracking enrollments for (this must be set up individually for each event)? What program is used for check-in enrollments? What program is used for check-out enrollments?

2. Install the new integration

Now you can reinstall the new and improved integration:

Go to Connect > Integrations.
Find the integration you want to install, then select +ADD.
Read the Integration information, then select INSTALL.
Follow the on-screen instructions to set up your integration.

You might want to use the settings information you copied in step 1.3.

Get started with integrations

Integrate Trustpilot Product Reviews with Dotdigital

Integrate Yotpo with Dotdigital

Update and upgrade the NetSuite to Dotdigital integration

Integrations by category