To access these options go to System > Configuration > Dotdigital > Configuration and System > Configuration > DOTMAILER > Developer.

Expand the drop-down menu and select No to use the system default memory or Yes to use the customer sync memory default.

Depending upon your site's configuration, you may not have either enough memory set in the PHP memory or too low a PHP timeout setting for our sync to work. As a default we use your site's default setting but selecting Yes sets the timeout as 7200 and the memory as 512MB.

Once happy with the limit size selected, select Save Config.

To adjust your data synchronisation limit size, expand the drop-down menu to select from a 50, 100, 200, 300, 400 or 500 limit per Insight data import. The smaller the limit size, the quicker the import can complete, but the less Insight data is imported in one go.

Select Save Config to confirm any changes

In System > Configuration > Dotdigital > Configuration, you have the option to only import and synchronise orders of a certain status, rather than all of them. Select Transactional Data to select a status, or you can select multiple statuses by holding the Ctrl button whilst selecting.

Select Save Config to confirm any changes

You can select additional custom order attributes to be imported and synchronised with your OrderInsight data, if you have OrderInsight installed. This selection comprises all of the order attributes that are available within the Magento system, allowing you to segment and send content based upon these too.

Select the list to select an attribute, or you can select multiple attributes by holding the Ctrl button whilst selecting.

Select Save Config to confirm any changes.

You can select additional custom quote attributes to be imported and synchronised with your OrderInsight data, if you have OrderInsight installed. This selection comprises all of the quote attributes that are available within the Magento system, allowing you to segment and send content based upon abandoned carts/baskets too.

Select the list to select an attribute, or select multiple attributes by holding the Ctrl button whilst selecting.

Select Save Config to confirm any changes.

You can select product attributes for catalog synchronisation with your AccountInsight data, if you have AccountInsight installed.

Select Save Config to confirm any changes.

You can enable your custom product options for synchronisation here.

Select Save Config to confirm any changes.

When you have AccountInsight data, you can select whether the syncing of a product includes only its default settings or if the product is synced separately for each store.

Select Save Config to confirm any changes.

You can choose to sync only the products of a certain visibility type as set in Magento.

Select Save Config to confirm any changes.

You can choose to sync only the products of a certain type as set in Magento.

Select Save Config to confirm any changes.

Select Run Now to refresh all of the OrderInsight data stored in Dotdigital that you've already imported from Magento, marking it all for import again and ensuring it's up to date.

Select Run Now to refresh all of the quote data stored in Dotdigital that you've already imported from Magento, marking it all for import again and ensuring it's up to date.

Select Run Now will refresh all of the review data stored in Dotdigital that you've already imported from Magento, marking it all for import again and ensuring it's up to date.

Select Run Now to refresh all of the wishlist data stored in Dotdigital that you've already imported from Magento, marking it all for import again and ensuring it's up to date.

Select Run Now to refresh all of the AccountInsight data stored in Dotdigital that you've already imported from Magento, marking it all for import again and ensuring it's up to date.

Select Run Now to manually run synchronisation on orders, wishlists, reviews, quotes and catalog.