On 24 May 2023, we released a maintenance upgrade for Dotdigital. Here's what's changed:

What's new ✨

The new Dotdigital

We are proud to present The new Dotdigital public preview! This update features unified contacts and an enhanced user interface to simplify and streamline your experience. Learn more.

Account

We’ve made a number of enhancements to the user experience in the platform:
- It’s now possible to grant campaign approver permissions to account users. Learn more.
- We’ve created a central location to manage account and campaign tags. Learn more.
- Campaign replies are now easier to view and manage, and the content of replies can be exported. Learn more.

Analytics

We’ve made improvements and additions to the filter options for the email reports table view. Users can now:
- filter by sent date or activity
- show cumulative all-time data, or data for the selected date range
  Learn more.
We've added a heat map tab to the link hotspot report. The heat map shows a thermal overlay of all your contacts’ clicks on your email campaign. Learn more.

Campaigns (email)

Introducing: WinstonAI, our friendly AI pup! Winston is here to help with two valuable new features: the Subject Line Assistant and the Campaign Assistant. Learn more.

Commerce flow

We’ve added the ability to sync Shopify metafields to your Dotdigital account. Metafields are available for:
- Customer data, Learn more
- Order data, Learn more
We’ve added the ability to sync WooCommerce custom fields to your Dotdigital account. Custom fields are available for:
- Customer data, Learn more
- Order data, Learn more

Ecommerce

We’ve updated the Product block and Product catalog view with improved search and filtering capabilities. Learn more.
We’ve extended the reach of the RFM order filter to also apply to revenue attribution. Learn more.
We’ve added four new types of predictive analytics blocks to the segment builder:
- Churn risk
- Predicted CLV (Customer lifetime value)
- Next order date
- Number of orders
  You can view the customer predictions for your contacts using the Single customer view. Learn more.

SMS

SMS campaigns that contain unicode now display a warning banner on the send summary screen below the back button.

Integrations
Back in stock (Magento)

Back in stock alerts can now be set up for your Adobe Commerce store. Learn more.

Gorgias

Our new Gorgias integration syncs customer data and Support ticket information from Gorgias to Dotdigital.

Dotdigital for Magento 2 (4.21.0)

Dotdigital for Shopware (v1.0.1 and v2.0.1)

Dotdigital for Shopware - Flow Builder (v2.0.1)

Bug fixes 🐛

We've made 18 other bug fixes and improvements.