We regularly look at the browsers Engagement Cloud is used on. Taking into account these numbers, we categorise each browser as Priority 1, Priority 2, or not supported.
We operate on these principles:
- New features should work in all of the most popular browsers (Priority 1 browsers)
- Changes to existing features should not cause the system to break in common browsers (Priority 1 and Priority 2 browsers)
- Browsers of very low usage don't get supported
Please note: iOS and Android aren't currently supported at all.
As of May 2018, our Priority 1 browsers are:
- Chrome (Windows/Mac)*
- Firefox (Windows)*
- Internet Explorer 11
All new development, and all changes to the application, is tested in each of these to make sure that it functions and displays as designed.
As of May 2018, our Priority 2 browsers are:
- Firefox (Mac)*
These browsers are used by a significant proportion of our users, as such all changes to the application are tested to make sure that there is no loss of functionality when we upgrade the system.
In Priority 2 browsers you should be able to use the system without difficulty, however you may need to change to a Priority 1 browser to take full advantage of the latest additions to the system.
* These browsers now automatically update, and as such only the latest stable version is tested.