Create a transactional email user for SMTP

Learn to create a transactional email user and start sending using SMTP.


You must create a separate transactional email user to send using SMTP. This is different from an API user.

Create a transactional email user for SMTP

To create a transactional email user:

  1. Go to Transactional email > Settings > Credentials.
  2. Select NEW USER.
  3. Enter a Description, Password, and Status

  4. Select SAVE.


These are your credentials for sending transactional email using SMTP.

See also

Did you find this article helpful?

Can we help?

Thanks for using Dotdigital. If you need more help or support, then contact our support team.