View your SMS outbound messages

Learn how to see all the outbound messages you sent, when you sent them, and who you sent them to.


Use the outbound messages report to see all the single sends and campaign sends you have sent from your account.

View the outbound messages report

To view your outbound messages:

  1. Go to Analytics > Channel analytics > Reports: SMS.
  2. Select Outbound messages.
  3. Select the campaign you want to view the report for.

Understanding the outbound messages report

All your outbound messages are listed on the outbound messages report. By default, we list messages on a nine column table:

  • Date sent
    The date you sent the message.
  • Telephone number
    The telephone number you sent the message to.
  • Country
    The destination country of the message.
  • From name
    The From name used for sending the message.
  • Segments
    The number of message segments used.
  • Message
    The content of the message.
    If the message is longer than the displayed content, hover over the message to reveal the full text.
  • Type
    The type of send – Single send, Campaign send, or the name of the program it was sent from.
  • Status
    The send status of the message.
  • Datafield 1
    Any content inserted in the contact's profile for datafield 1.

Set the date range

Select date range at the top-right, and choose a time frame for the messages you want see.

Add or remove information from the outbound message view

To add or remove information from the message inbox view:

  1. Select Display at the top-right.
  2. From Table display settings, select or clear the checkboxes to add or remove information from the inbox display.
    Available display items
    • Select all
    • Country
    • Date sent
    • Message
    • Preview
    • Telephone number

Search by phone number

To search by phone number:

  1. Select the Search by number box at the top of the table.
  2. Enter the phone number you want to search for.
  3. On your keyboard, select Enter.
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