Track the performance of your accounts, channels, and commerce.
By Gareth and 2 others3 authors59 articles
Account analytics for emailUse account analytics to examine your email marketing data across your account.
Account analytics for SMSExamine your SMS marketing data across your account.
Cross-account analytics for emailExamine your email marketing data across multiple accounts.
Cross-account analytics for SMSExamine your SMS marketing data across multiple accounts.
Account taggingAdd tags to your organisation’s accounts.
Email reporting overviewUse Email reporting to see information about the performance of your sent campaigns.
Email reports tableLearn how to view and use the email reports table.
Email dashboardUse and understand the data you see in your Email dashboard.
Email reportView the reporting for a single email campaign.
Filter non-human activity from your email campaign reportsFilter any non-human opens and clicks from your campaign reports.
Emails skipped reportView all of the contacts who were skipped and didn't receive the campaign.
Hard bounces reportUse the Hard bounces report to see all of the contacts who couldn't be delivered to due to a hard bounce.
Soft bounces reportUse the soft bounces report to see all of the contacts that couldn't be delivered to due to a soft bounce.
View the unsubscribes report of an email campaignUse the unsubscribes report to see how many users unsubscribed from your lists through an email campaign.
Using the Link hotspot reportThe Link hotspot report lets you see interaction with the links in your campaigns.
Map of openers reportView a visual overview of where your contacts are opening your emails.
Email client breakdown reportUse the Email client breakdown report for your campaigns.
Most engaged reportView a list of recipients who meet a certain minimum engagement with your campaign.
Social network views reportView the total number of views generated by your campaign when posted by contacts on social networking sites.
Email campaign revenue reportAll converted orders that we consider were placed as a result of an email campaign.
Replies reportView and export replies to your email campaigns.
Page views reportView activity on your site as recipients click through from your campaign.
Unique clickers reportUse the Unique clickers report in your email campaign reporting.
Non-openers reportUse the non-openers report to see all the contacts who didn't open a campaign.
Unique openers reportThe unique openers report shows the number of campaigns that we tracked and registered as being opened by recipients.
Emails sent reportFind, use, and understand the Emails sent report.
Understand email report percentagesLearn how we calculate the percentages you see in your email reports.
More reports for campaigns: quick referenceA list of the available email campaign reports.
Schedule sending up-to-date email reportsSchedule up to 25 email addresses to automatically receive up-to-date reports.
Export data from email reportsExport the data from your email reports as a CSV file to store
Compare the performance of multiple campaignsUse the performance comparison overview to generate a visual comparison of your campaigns’ performance.
Filter contacts in email reportsSee data for specific contacts in an email report.
SMS reportUnderstanding how your SMS campaigns are performing is critical to your marketing success.
SMS auto-responder reportsView the reports of your SMS auto-responders.
SMS campaign revenue reportAll converted orders that we consider were placed as a result of a campaign.
Inbound SMS messagesRead, search, and export the inbound SMS messages received by your account.
Outbound SMS messagesView all the outbound messages you sent, when you sent them, and who you sent them to.
Transactional email dashboardUse the transactional email dashboard to keep track of your transactional email sends.
Program reportsUnderstand how your programs are performing using program reports.
Program statistics and reportingUnderstand your program's performance by accessing detailed statistics for each node.
Program reportThe program report lets you see details about the performance of a program.
Program analyticsUse program analytics to see how specific program nodes are performing.
Chat reportsUse the Chat reports to view information about your team's Chat sessions.
Survey, pages, and forms reportsView the reporting for your Surveys, pages, and forms.
Surveys & forms (retired) reportingView the reporting for your surveys and forms in our retired Surveys and forms tool.
Signup form failures reportSee why contacts could not sign up with your forms.
Retail dashboardUse the retail dashboard to see valuable information about your revenue, orders, and customers.
Product recommendations reportsView how much revenue your product recommendations have generated.
Abandoned cart reportView and understand your abandoned carts analytics.
Abandoned cart dashboardUse the abandoned cart dashboard to see detailed information about your abandoned, converted, and lost carts.
Revenue attributionUse Revenue attribution and start tracking how many of your campaign clicks are converting into revenue.
Product catalogsView and use your ecommerce product catalogs.
Remove refunded orders from the Retail dashboard dataUse order filters to clean up your retail dashboard by removing refunded orders.
Ecommerce reportUse the ecommerce reporting tool to track the performance of your revenue, orders, and customers.
RFM and Revenue attribution order filtersAdd order filters to revenue-driven ecommerce functions.
Ecommerce reports and non-marketing contactsWhy and how to expand the scope of your reports.
Commerce ordersView valuable information about your commerce store's orders.
Currency conversionSupported currencies and how to set your base currency.
Commerce intelligence data validationLearn to use our commerce intelligence data models, such as RFM, dashboards, and reports.