Analytics
Track the performance of your accounts, channels, and commerce.
Account analytics for emailUse account analytics to examine your email marketing data across your account.
Account analytics for SMSExamine your SMS marketing data across your account.
Cross-account analytics for emailExamine your email marketing data across multiple accounts.
Cross-account analytics for SMSExamine your SMS marketing data across multiple accounts.
Account taggingAdd tags to your organisation’s accounts.
Email reportsLearn how to view and use the email reports.
Email dashboardUse and understand the data you see in your Email dashboard.
Export and filter data for email campaign reportsFind and extract just the data you need.
Email campaign reportView the reporting for a single email campaign.
More reports: Detailed reporting for email campaignsA list of the available email campaign reports.
Link hotspot reportThe Link hotspot report lets you see interaction with the links in your campaigns.
Map of openers reportView a visual overview of where your contacts are opening your emails.
Email client breakdown reportUse the Email client breakdown report for your campaigns.
Email campaign revenue reportAll converted orders that we consider were placed as a result of an email campaign.
Replies reportView and export replies to your email campaigns.
Understand email report percentagesLearn how we calculate the percentages you see in your email reports.
Schedule sending up-to-date email reportsSchedule up to 25 email addresses to automatically receive up-to-date reports.
Compare the performance of multiple campaignsUse the performance comparison overview to generate a visual comparison of your campaigns’ performance.
Filter non-human activity from your email campaign reportsFilter any non-human opens and clicks from your campaign reports.
SMS/MMS reportUnderstanding how your SMS and MMS campaigns are performing is critical to your marketing success.
SMS auto-responder reportsView the reports of your SMS auto-responders.
SMS campaign revenue reportAll converted orders that we consider were placed as a result of a campaign.
Inbound SMS messagesRead, search, and export the inbound SMS messages received by your account.
Outbound SMS messagesView all the outbound messages you sent, when you sent them, and who you sent them to.
Transactional email dashboardUse the transactional email dashboard to keep track of your transactional email sends.
Program reportsUnderstand how your programs are performing using program reports.
Program statistics and reportingUnderstand your program's performance by accessing detailed statistics for each node.
Individual program reportThe program report lets you see details about the performance of a program.
Program analyticsUse program analytics to see how specific program nodes are performing.
Chat reportsUse the Chat reports to view information about your team's Chat sessions.
Survey, pages, and forms reportsView the reporting for your Surveys, pages, and forms.
Surveys & forms (legacy) reportingView the reporting for your surveys and forms in our retired Surveys and forms tool.
Signup form failures reportSee why contacts could not sign up with your forms.
Product notification reportsView and export your back in stock reporting data.
Channel and webhook reportsLearn to use the Channels and Webhooks report and easily monitor activity for your webhooks and digital marketing channels.
Use WinstonAI to summarise form responsesIdentify key topics and trends in your form responses through AI analysis.
Retail dashboardUse the retail dashboard to see valuable information about your revenue, orders, and customers.
Product recommendations reportsView how much revenue your product recommendations have generated.
Abandoned cart reportView and understand your abandoned carts analytics.
Abandoned cart dashboardUse the abandoned cart dashboard to see detailed information about your abandoned, converted, and lost carts.
Revenue attributionUse Revenue attribution and start tracking how many of your campaign clicks are converting into revenue.
Product catalogsView and use your ecommerce product catalogs.
Remove refunded orders from the Retail dashboard dataUse order filters to clean up your retail dashboard by removing refunded orders.
Commerce reportUse the commerce reporting tool to track the performance of your revenue, orders, and customers.
RFM and Revenue attribution order filtersAdd order filters to revenue-driven ecommerce functions.
Ecommerce reports and non-marketing contactsWhy and how to expand the scope of your reports.
Commerce ordersView valuable information about your commerce store's orders.
Currency conversionSupported currencies and how to set your base currency.
Commerce intelligence data validationLearn to use our commerce intelligence data models, such as RFM, dashboards, and reports.