- You can now use eRFM to improve how well you understand your ecommerce customers and contacts.
- Improve how you target your contacts by using the eRFM block in the segment builder.
- Use eRFM scores to segment your contacts and create new opportunities.
- For program reporting, you can access more in-depth, individual reports.
- There’s now an expiry period and URL shortening and tracking for SMS messages that are sent using the program builder.
- We’ve improved the outbound message report view, and you can now check out a URL clicks report.
- You can now add, view, and edit contact details for SMS test numbers.
- It’s also possible to select a time zone when you send an SMS campaign.
- We created a new, self-service integration hub so you can add the integrations you want in less time.
- SMS to Email and Eventbrite event synchronisation and event check in/out is now available.
- Shopware 6 is now available.
- There’s now headless support for Magento (PWA).
- We updated the Billing area so you can see what you owe more efficiently.
- You can now use Engagement Cloud in four additional languages:
- We increased your data field type limits.
- SSO users are no longer asked to enter a password when permanently deleting items in the recycle bin.
- API users can now bulk suppress contacts.
Bug fixes and other improvements
- We've made over 50 bug fixes and other improvements!