This guide explains how to manage folders consistently in various areas, helping you keep everything in order.
Before you start
Things you need to know:
You can manage folders the same way in the following areas:
Lists
Segments
Email campaigns
Templates > Custom templates
Templates > Custom surveys, pages, and forms templates
Surveys, pages, and forms
Images
Programs
Triggered email
Email reports
Folders are automatically sorted alphabetically.
Add a new folder
Select ADD A NEW FOLDER.
To add a folder under an existing one in the tree, select the folder where you want to add and then select ADD A NEW FOLDER.
Enter your folder name.
Select ADD.
Your folder is added to the folder tree.
Rename a folder
Select the folder you want to rename.
Select the folder name twice (double-click) the folder.
In the popup window, enter the new name.
Select RENAME.
Your folder now has a new name.
Move folders
You can easily move and organise folders to suit your needs.
Select the folder you want to move.
Drag and drop the folder to a new location.
To move a folder out of another folder, drag it to a higher-level folder.
Delete a folder
Select the folder you want to delete and hover over it.
Select the Delete icon.
Select DELETE to confirm your action. This action cannot be undone.
You can delete only one folder at a time.