When your organisation joins the Dotdigital Partner program, one of the benefits you automatically receive is access to the Partner Hub.
Once logged in to Dotdigital, the Partner Hub allows you to:
Make referrals
Invite your team members
Access the Partner Academy
Make referrals
To make a client referral to Dotdigital:
Select MAKE A REFERRAL NOW.
Complete the requested details in the Partner lead referral form.
Select SUBMIT REQUEST.
The details of your referral go directly to your Partner Manager who will reach out to you for any further details or discussion.
Invite your team
Select +INVITE YOUR TEAM in the top right.
Select ADD NEW MANAGED USER.
Enter the email address for the user.
For Partner Hub users, you don’t need to set any permissions. Permissions only apply to CXDP for Partner accounts. Learn more in the section Upgrade your account.Select SAVE.
An email invitation is sent to the user, who then needs to complete the registration process by creating a password. Once this is done, they can log in to the platform.
Partner Academy
The Dotdigital Academy is the place to find a host of training and learning resources. We have special certifications built and designed with our partners in mind to help you support our mutual clients to get the best out of working with Dotdigital, and with you.
To access, select Access Partner Academy, then log in with your Dotdigital credentials.
Quick links
You can also access Quick links to:
Partner program guides
Information about the program, our Partner team, partner activities and recent product updates.
Partner Directory
View our Service and Technology partner network.
Latest release
Full details of our most recent major product release.
Request commission statements or sandbox account
Automatically generates an email to the relevant Dotdigital team. Just complete details of your request.
Create or update your listing
A detailed guide for creating and updating your profile on our Partner Directory.
Get your partner tier logo now
Download your Dotdigital partner tier logo for use in email signatures, social media and on your website.
Verify your integration
For technology partners, learn more about our integration verification process.
Resource center
Access our huge range of marketing resources, including blog posts, guides, and webinars.
Developer Hub
A direct link to our comprehensive API documentation.
Roadmap
See what we’re working on now, and what’s coming soon, vote for your favourite features, and submit suggestions for things you’d love to see.
Upgrade your account
The Partner Hub is a foundation-level Dotdigital account which gives you access to all the resources you need.
To enable you to use the full range of communication, automation, reporting and insights features that Dotdigital has to offer, you can upgrade to a CXDP for Partners account.
To do this, contact your Partner Manager.
User permissions
When you upgrade to a CXDP for Partners account, you must check and, if necessary, amend the permissions of account users, to control which areas of the platform users can access and edit.
You must be the account owner, or a user with Can manage account permission, to edit users. You can see each of the available permissions and the access they allow in the section Understand user permissions.
To do this:
Log in to Dotdigital.
Expand the User menu in the bottom left and select Settings.
Go to Users and Teams > Users.
Select the user you want to adjust permissions for.
Select the Default permissions tab.
Set each permission to YES or NO, as preferred.
You can enable or disable all permissions at once. To do this, select ALLOW ALL or ALLOW NONE at the top of the permissions list.Select SAVE.