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June 2026 - Shopify is deprecating legacy customer accounts: impact on your integration

Shopify is deprecating legacy customer accounts and recommends upgrading to a new version.

Written by Bartlomiej Rekosiewicz

Impact on your Dotdigital integration

From a Dotdigital perspective, the impact is limited.

Contact data fields

If you upgrade:

  • The Account status and Has account fields will no longer be supported and will appear disabled in Dotdigital.

Customer data sync

When you upgrade, Shopify may update existing customer records. If this happens:

  • Customers may be re-synced into Dotdigital.

  • Re-imports follow your existing list mappings.

At this time, no other impact to the Shopify connector is expected.

Recommended actions

Before upgrading, we recommend that you:

  • Back up your contact data.

  • Review your sync settings and list mappings.​

Learn more in Shopify changelog.

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