Use different fonts in EasyEditor

The difference between web fonts and web-safe fonts, and the limitations you must consider when using them.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over a week ago

Understand web-safe fonts

Web-safe fonts are likely to be installed on the majority of devices and display consistently no matter which application they're viewed in.

The fonts available from the font face dropdown in EasyEditor are web-safe fonts.

In EasyEditor, we use these fonts as fallback fonts. These are fonts that the receiving device will use if it isn't installed with one of the other fonts you specified.

In the following example, Tahoma, Helvetica, and sans-serif are fallback fonts for Calibri:

<font style="font-family: Calibri, Tahoma, Helvetica, sans-serif;">

This table displays the percentage of devices that are installed with the following web-safe fonts:






Trebuchet MS





Times New Roman


Palatino Linotype

Arial Black

Arial Narrow

Century Gothic



✔ - installed on 95%+ of devices

✱ - installed on 85% or fewer devices

✘ - not installed

Understanding web fonts

Web fonts are fonts that are downloaded from an external server. These fonts aren't available as standard on all devices, therefore you need to make sure you're also using fallback fonts in case a web font doesn't download from a server.

Limitations for web fonts

Desktop limitations

Due to desktop support for web fonts being limited to Apple Mail and old versions of Outlook, we recommend using web fonts for mobile and tablet email clients only.

In Outlook 2007, 2010, and 2013, web fonts are sometimes displayed in Times New Roman instead of specified fallback fonts.

Support limitations for web fonts

Due to web fonts not being part of our standard EasyEditor code, we can't guarantee that a web font will work, and our support team can't help with any web font-related issues.

Web fonts can’t be used in EasyEditor buttons. If you're using them in buttons, we'll use fallback fonts to replace them.

Add web fonts to EasyEditor templates

We don't host web fonts, so if you want to use them you'll need to do one of the following:

  • Host the web font yourself

  • Use a web font supplier such as Google Fonts

Learn more in Add web fonts to email.

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