Fonts play a key role in how your email campaigns look and feel. EasyEditor supports both web-safe fonts and web fonts, but each comes with its own benefits and limitations. Learn how these fonts work, how to add custom fonts, and what to watch out for when using them.
Web-safe fonts
Web-safe fonts are pre-installed on most devices and operating systems. They display consistently across browsers and email clients, making them a reliable choice for email design.
In EasyEditor, the fonts available in the Font drop-down menu are web-safe fonts. These fonts are also used as email-safe fonts, which means that if a recipient’s device can’t load your chosen font, it will display an email-safe alternative instead.
For example, in the following font stack, Tahoma, Helvetica, and sans-serif are fallback fonts for Calibri:
<font style="font-family: Calibri, Tahoma, Helvetica, sans-serif;">
Web-safe fonts across devices and systems
This table displays the percentage of devices that are installed with the following web-safe fonts:
✔ - installed on 95%+ of devices
✱ - installed on 85% or fewer devices
✘ - not installed
| Windows | Mac | iOS |
Arial | ✔ | ✔ | ✔ |
Verdana | ✔ | ✔ | ✔ |
Trebuchet MS | ✔ | ✔ | ✔ |
Georgia | ✔ | ✔ | ✔ |
Tahoma | ✔ | ✔ | ✘ |
Helvetica | ✱ | ✔ | ✔ |
Courier | ✔ | ✔ | ✔ |
Times New Roman | ✔ | ✔ | ✔ |
Lucida | ✔ | ✔ | ✘ |
Palatino Linotype | ✔ | ✱ | ✔ |
Arial Black | ✔ | ✔ | ✘ |
Arial Narrow | ✔ | ✔ | ✘ |
Century Gothic | ✱ | ✱ | ✘ |
Garamond | ✱ | ✱ | ✘ |
Impact | ✔ | ✔ | ✘ |
Web fonts
Web fonts are not installed on devices by default. Instead, email clients download fonts from an external server when the email is opened. Because of this, it’s essential to define fallback fonts in case the web font fails to load.
Web fonts limitations
Desktop support
Web font support is limited on desktop email clients. Only Apple Mail and some older versions of Outlook support them. In Outlook 2007, 2010, and 2013, web fonts may not display correctly and can default to Times New Roman even if fallback fonts are defined.
Buttons
Web fonts aren’t supported in EasyEditor buttons. If you apply a web font to a button, it is automatically replaced with an email-safe font.
Support policy
Web fonts aren’t part of EasyEditor’s standard code and we can’t guarantee they’ll work in all email clients. Our support team is unable to assist with issues related to custom web fonts.
Use third-party font hosting
Dotdigital doesn’t host web fonts. To use them, you need to:
Host the font yourself, or
Use a web font supplier, such as Google Fonts.
Learn more in Add web fonts to email.