This integration lets you forward incoming SMS messages from a long number, short code, or shared short code and keyword to one or more email contacts.
Before you start
Things you need to know:
You must have a working email address to send responses to.
Your account must have Transactional email enabled.
Learn more in Add transactional email to your account.
Your account must have SMS enabled.
Learn more in Set up SMS on your account.
You need to have an inbound SMS number, short code, or a keyword on a shared short code.
Learn more in Short codes and virtual mobile numbers.
1. Find the integration
Go to Connect > Integrations.
In the left menu, under SHOW, select Self-serve.
Find SMS to Email, then select +ADD.
2. Manage your SMS to Email settings
Expand the Forward SMS drop-down menu, and choose to forward either All or Specific numbers or short codes. Select Next.
If you chose Specific in Step 1, under Numbers to forward select the specific numbers, short codes, or keywords you want to forward inbound messages for to email.
In the Email addresses field, enter the email addresses you want the SMS message forwarded to, then select Next.
Separate each email address with a semicolon
Expand the Custom subject line drop-down menu and select Yes if you want to use a specific subject line for your emails. Enter the subject line for your emails in the Subject line field. If you want to use an automated subject line, select No.
The automated subject line shows as SMS forwarded from ###. ### is the number the SMS was sent from.
For From email address, enter the registered domain email address you want to send from.
Leave the field blank to use your default transactional email from address.
For Description, enter a description to make the SMS to Email integration recognisable.
Select Next to finalise the setup process.