Standard vs premium messaging

Channels included in contracted allowances, and those billable separately.

Laura Russell avatar
Written by Laura Russell
Updated over a week ago

Dotdigital offers a range of ways to reach your customers. Some of these are built in to your contracted allowances, while others can be used on a pay-as-you go basis, or paid for through the premium messaging wallet.


Standard messages and premium messages

Standard messages can have a sending allowance built in to your account package.

Premium messages are charged separately either on a pay-as-you-go basis, or using funds you have added to your premium messaging wallet.

To learn more about specific charges or allowances, contact your Customer Success representative.

Standard messaging channels

Premium messaging channels

Email

SMS

Push notifications*

WhatsApp

Messenger

*when sent through an automated program.

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