System alerts can notify you when certain functions go wrong in Adobe Commerce (previously Magento 2). You can enable system alerts in Adobe Commerce to notify you about:
Any CRON or sync errors.
If abandoned cart campaigns or program enrolments fail or get stuck.
If transactional email sends start failing.
The alerts can appear in-app or be sent to you by email for when you’re away from the app.
Default settings
System alerts are enabled by default for in-app messages only. Email notifications are disabled by default.
Enable system alerts
Go to Stores > Configuration > DOTDIGITAL > Developer and find the heading System Alerts.
Expand the Enable System Messages drop-down menu, and select Yes.
Expand the Enable Email Notifications drop-down menu, and Yes.
Once enabled, system alerts are sent to your Adobe Commerce account email address.
In the Select Roles list, select the user or groups of users that should receive the alerts.
Expand the Alert Frequency drop-down menu, and select how often you want alert updates to be sent out.
This setting controls both email notification frequency and the time period we report errors. For example, select 24 Hours to receive an email every 24 hours, so you can see any errors which may have occurred in this time period.
Select Save Config.
Disable system alerts
Go to Stores > Configuration > DOTDIGITAL > Developer and find the heading System Alerts.
Expand the Enable System Messages drop-down menu, and select No.
Expand the Enable Email Notifications drop-down menu, and select No.
Select Save Config.