Before you start
Things you need to know:
You can’t sync customers and subscribers to the same list, ensuring that they always remain separate.
Choose lists for subscribers and customers
Go to Connect and select the Salesforce Commerce Cloud tile under Installed integrations and extensions.
Expand the Sync subscribers to drop-down menu and select the list you want to sync your subscribers to.
Expand the Sync customers to drop-down menu and select the list you want to sync your customers to.
Recording consent for your contacts
Consent is an agreement between you and your contacts about your intentions with their personal data.
We let you store this consent in a free Insight data collection called
You can capture consent for your contacts using one of the following:
A signup form
An embedded form (Surveys, pages, and forms)
The manual in-app importer