The Dotdigital for Magento connector is compatible with both Community and Enterprise platforms of Magento.

For Community, we’re compatible with:

1.6.1 +

For Enterprise, we’re compatible with:

1.11.1 +

While every site is different, the connector could potentially come into conflict with other extensions.

For instance, other extensions using namespace could conflict with front name 'connector' previously used to access dynamic content, which is pulled from the site on a send.

Abandon cart extensions and other SMTP tools could also possibly come into conflict with the connector, and this makes it important to state these during the installation process.

The Dotdigital for Magento connector has several cron tasks attached with the install to ensure the connector functions correctly.

Below are the current tasks and their timings:

• ddg_automation_abandonedcarts - at five minute intervals
• ddg_automation_campaign - at five minute intervals
• ddg_automation_catalog_sync - at 15 minute intervals
• ddg_automation_cleaner – on the 1st of every month
• ddg_automation_customer_subscriber_guest_sync - at 15 minute intervals
• ddg_automation_importer - at five minute intervals
• ddg_automation_order_and_quote_sync - at 15 minute intervals
• ddg_automation_reviews_and_wishlist - at 15 minute intervals
• ddg_automation_status - at 15 minute intervals

The cron heartbeat should be running every five minutes to action the required tasks and the synchronisation of data into the Dotdigital account. The connector is unable to function correctly without it.

File permissions on your site are an important part of the connector being able to write imports to be sent over to Dotdigital.

The connector will require full access (0777) to the var/export/email and var/export/email/archive directory or full access to the CRON user running on the server.

We recommend testing any new deploys/extensions within sandbox/UAT environments, enabling you to check the compatibility with your site and other extensions you may have installed.

For UAT and sandbox environments, you should check the types of your contact data fields in Dotdigital plus any possible firewall restrictions for API calls, i.e. when connecting an API user between Dotdigital and Magento.

If you want or need to completely reset all of your Dotdigital tables after install, you can do so. It has the same effect as performing a fresh install.

Before you can enjoy all of the benefits, you must first successfully install the connector.

To do this:

The panel at the foot of the page indicates when the process is complete by confirming that the cache has been cleaned successfully. After this has been confirmed, select Refresh to refresh the cache and then return to the Magento admin panel. You must log out of the admin panel and then log back in to complete the installation.

Confirm the installation has completed correctly by visiting System > Configuration and then locating your new DOTMAILER configuration section in the left-hand menu.
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Select API Credentials; if this loads correctly, the install has worked.

By default, the installation script automatically populates the extension table with the environment data: customer, subscribers, orders, products, review and wishlists. This operation needs to be done once and is necessary to get your extension up and running.

You might want to perform this migration operation at a later stage, perhaps when your site activity is at its lowest. To do this you must specify that you want to skip the migration step.

To do this: