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Automation: Exclusion rules - Magento 1

Exclusion rules can be created to exclude abandoned cart and review emails being sent under certain conditions.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over 9 months ago

A rule is made up of a condition, for example, subtotal, followed by a condition, such as is less than, and ending with a value, let's say 10.

Your created rules are listed on the Email Exclusion Rule(s) page, where you can see

  • the ID

  • name

  • type

  • status

  • created date

  • last updated date

  • the website the rule applies to.


How to create an exclusion rule

  1. Go to Marketing Automation > Exclusion Rules.

  2. Select Add New.

  3. Enter the following details:

    • A rule name
      To help you identify the rule and its purpose

    • The rule status

      Active or Inactive

    • The website that the rule applies to

  4. Select Conditions in the side panel, and then select Add New Condition.

    You can add a single condition or multiple conditions, and you can specify if all must be matched for the rule to be met, or whether any of the multiple conditions being matched is sufficient for the rule to be met.

  5. Select Save and your rule appears under Email Exclusion Rule(s).

You can select an existing rule to edit it. Select Delete to delete a rule.

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