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Access the Dotdigital dashboard in Adobe Commerce and Magento Open Source
Access the Dotdigital dashboard in Adobe Commerce and Magento Open Source

View and edit your Dotdigital connector settings with the Dotdigital dashboard in your Adobe Commerce (previously Magento 2) account.

Henry Huish avatar
Written by Henry Huish
Updated today

Open the Dotdigital dashboard

Go to Reports > Customer Engagement > Dashboard.


Choose a website

If you have multiple storefronts connected to your account you can choose which one to view:

  1. Expand the Websites View drop-down menu at the top of the page.

  2. Choose the website you want to view from the list.


Account information

You can view useful account information at the top of the dashboard to get a quick glance at your account’s key details and overall health, including:

  • your account’s installed version

  • installed connector versions

  • API validation

  • cron execution date and time

  • dynamic content passcode

  • and authentication checks


Import Settings

Set contact sync size

Use this setting to set the batch size of contacts you want to sync to your Dotdigital account with each data import:

  1. For Contact Sync Size, enter the number of batch size of contacts you want to sync during an import.

  2. Select Save Config.

Set transactional data sync size

Use this setting to set the batch size of transactional data you want to sync to your Dotdigital account with each data import:

  1. Expand the Transactional Data Sync Size drop-down menu and choose the batch size of transactional data you want to sync during an import.

    • You can choose: 50, 100, 200, 300, 400, 500, 1000, or 2000.

  2. Select Save Config.

Enable Subscribers Sales Data Sync

This setting can be enabled to sync subscribers’ sales data to Dotdigital.

Enabling this setting increases server load and overall sync times.

  1. Expand the Enable Subscribers Sales Data Sync drop-down menu and select Yes.

  2. Select Save Config.

Enable Remove /pub directory from URLs

This setting can be enabled to remove the /pub directory from image URLs in catalog sync and insight data:

  1. Expand the Remove /pub directory from URLs drop-down menu and select Yes.

  2. Select Save Config.


Sync Settings

Admin Task

Automap your data fields and delete all contact ids:

Setting

Description

Automap Data Fields

Automatically maps your account data to Dotdigital data fields, including customer, address and sales information.

Delete All Contact Ids

Deletes all contact IDs from your account.

Manually Run Sync

Run a data sync for each area:

Setting

Description

Customer Sync

Syncs your customers to your mapped Dotdigital list.

Subscriber Sync

Syncs your subscribers to your mapped Dotdigital list.

SMS Subscriber Sync

Syncs your SMS subscribers to your mapped Dotdigital list.

Guest Sync

Syncs your guests to your mapped Dotdigital list.

Order Sync

Syncs your order data to your Dotdigital account.

Wishlist Sync

Syncs your wishlist data to your Dotdigital account.

Review Sync

Syncs your review data to your Dotdigital account.

Catalog Sync

Syncs your catalog data to your Dotdigital account.

Importer Sync

Syncs your importer data to your Dotdigital account.

Template Sync

Syncs your template data to your Dotdigital account.

Reset Sync Options

Reset the data for each area in your account within the specified time range:

  1. For Date Range, enter the From and To dates you want reset your synced data from.

  2. Find the data you want to reset and select RUN NOW.

Setting

Description

Reset Contacts

Resets the contact data in your account from the data range.

Reset Subscribers

Resets the subscriber data in your account from the data range.

Reset SMS Subscribers

Resets the SMS subscriber data in your account from the data range.

Reset Order Data

Resets the order data in your account from the data range.

Reset Review Data

Resets the review data in your account from the data range.

Reset Wishlist Data

Resets the wishlist data in your account from the data range.

Reset Catalog Data

Resets the catalog data in your account from the data range.

Reset B2B Quotes

Resets the B2B quotes in your account from the data range.


Debug

Enable debug mode on your website

  1. Expand the Debug Mode drop-down menu and select Enable.

  2. For Debug Api Calls Time, enter a number of seconds.

    • Any api calls that take longer than the number entered to run are logged.

  3. Select Save Config.


OAUTH Credentials

  1. Find the credentials you want to update and enter valid credentials.

  2. Select Save Config.

Setting

Description

Client ID

Enter your Client ID.

Client Secret Key

Enter your Client secret key.

Connection

Select Connect to open your connected Dotdigital account.

Custom OAUTH Domain

Enter the custom domain for authorization.

Custom Authorization URL

Enter the custom authorization url.


Dynamic Pages IP Restriction

When you install the Dotdigital for Adobe Commerce connector, we generate a unique passcode that is used to access external dynamic content. By using this passcode you can be sure that basket contents and coupon codes can be viewed only if that passcode is sent with the GET request to the external dynamic content URL, adding security.

You can also enter a list of requesting IP addresses that these URLs will display for when requested from them:

  1. For Dynamic Pages IP Restriction, enter an IP address.

    1. If you want to enter multiple IP addresses, make sure to separate them with a comma and a space. For example, 52.174.92.164, 20.54.90.19.

  2. Select Save Config.


Manage Cron Timings

Set how frequently you want cron jobs to run:

  1. Expand drop-down menu for the cron timing you want to edit and choose a time interval.

  2. Select Save Config.

Setting

Description

Options

Importer

Set how frequently you want the importer cron to run.

  • Every 5 Minutes

  • Every 10 Minutes

  • Every 15 Minutes

Customer

Set how frequently you want the customer cron to run.

  • Every 15 Minutes

  • Every 30 Minutes

  • Every 60 Minutes

Guest

Set how frequently you want the guest cron to run.

  • Every 15 Minutes

  • Every 30 Minutes

  • Every 60 Minutes

Subscriber

Set how frequently you want the subscriber cron to run.

  • Every 15 Minutes

  • Every 30 Minutes

  • Every 60 Minutes

Order

Set how frequently you want the order cron to run.

  • Every 15 Minutes

  • Every 30 Minutes

  • Every 60 Minutes

Catalog

Set how frequently you want the catalog cron to run.

  • Every 15 Minutes

  • Every 30 Minutes

  • Every 60 Minutes

Review And Wishlist

Set how frequently you want the review and wishlist cron to run.

  • Every 15 Minutes

  • Every 30 Minutes

  • Every 60 Minutes

Consent

Set how frequently you want the consent cron to run.

  • Disabled

  • Every 15 Minutes

  • Every 30 Minutes

  • Every 60 Minutes

Cleaner

Set how frequently you want the cleaner cron to run.

  • Every 30 Days

  • Every 14 Days

  • Every 7 Days

  • Every Day


System Alerts

System alerts can notify you when certain functions go wrong in your account.

Enable system messages

When enabled, this setting allows you to send in-app system messages to admin users when errors that may affect the Dotdigital extension are detected:

  1. Expand the Enable System Messages drop-down menu and select Yes.

  2. Select Save Config.

Enable email notifications

When enabled, this setting allows you to send system alert email notifications when errors that may affect the Dotdigital extension are detected:

  1. Expand the Enable Email Notifications drop-down menu and select Yes.

  2. For Select Roles, choose which users you want email notifications to be sent to.

    • You can select multiple roles by holding the Ctrl key (Windows) or Cmd key (Mac) while selecting.

  3. Expand the Alert Frequency drop-down menu and choose a time period.

    • This setting controls both email notification frequency and the time period in which the error is reported. For example, select 24 Hours to receive an email every 24 hours, reporting any errors that may have occurred in the last 24 hours.

  4. Select Save Config.


PWA Settings

Use this setting to specify if you use a PWA storefront URL which is different from your account’s default frontend base URL:

  1. For PWA Storefront Base URL, enter the URL of your PWA storefront.

  2. Select Save Config.

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