Dotdigital

Manage your users' access to Chat within Dotdigital and assign the correct permissions to Chat agents and admins.

Roles and permissions of Chat

Understand more about webchat, SMS chat, and WhatsApp chat.

Chat channels

To use two-way SMS, each of your chat teams needs a dedicated number.

Assign an SMS number to a chat team

Gareth Burroughes

Laura Russell

Chat setup

Developer hub

Academy

Contact support

Go to Dotdigital

Find answers and get help from Intercom Support and Community Experts

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