The connector has additional options for configuring data synchronisation between your store and Dotdigital account.
Before you start
Things you need to know:
For version v4.26.x and earlier, you must make sure the
var/export/emailfolder has the correct permissions to write and read the files that the connector produces. Otherwise, you might get permission errors.You can test if your permissions are correct by setting the folder and subfolders as 0777 and running a sync - you should see a sync success message.
The server user you use when manually running a sync is typically different from the one the cron uses. If nothing happens when the cron runs a contact sync, it is likely the cron user doesn't have the correct permissions on the
/var/email/exportfolder.
Enable consent data to be synchronised to Dotdigital
Consent is an agreement between you and your contacts about your intentions with their personal data.
To access consent configuration options in your store account, go to Stores > Configuration > DOTDIGITAL > Consent.
Learn more
Configure your data field values
To access the data field configuration options, go to Stores > Configuration >DOTDIGITAL > Configuration and find the heading Data Fields.
Data fields calculations with status
You can select which order status types are used when calculating contact data field values such as total spend, average order value, or number of orders. This means you can exclude certain order status types that you don't want to impact the calculation.
To set the order status type:
Go to Stores > Configuration > DOTDIGITAL > Configuration and find the heading Data Fields.
Expand the Data fields calculation with status drop-down menu and choose the status.
To choose multiple statuses, hold Ctrl while selecting.
Select Save Config.
Brand attribute
Depending on how your storefront has been set up, it could be that you don't use the default manufacturer attribute to define a product's brand. This option allows you to select an alternative attribute for the brand-related values which are synced.
To set the brand attribute:
Expand the Brand Attribute drop-down menu and choose the brand attribute.
Select Save Config.
Configure advanced settings
To access advanced settings, go to Stores > Configuration > DOTDIGITAL > Developer.
Here you can set some advanced settings, as well as manually run and reset synchronisations.
For instance, you can adjust your import settings, automap your customers' details to Dotdigital contact data fields, manually run synchronisations, as well as reset and refresh synchronisations. This includes the ability to delete all contact IDs when wanting to synchronise with a different Dotdigital account and API credentials.